Microsoft Dynamics 365 for Retail
Revolutionise, optimise, and succeed in retail's digital future by empowering retail excellence.
Engage any shopper, everywhere
Unify digital, in-store, and back office operations to personalise customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.
CREATE SEAMLESS SHOPPING EXPERIENCES
Use Microsoft Dynamics 365 to create seamless purchasing experiences. For unmatched customer happiness and retail success, integrate both online and offline interactions, offer tailored journeys, and streamline processes.
ENABLE OMNI-CHANNEL BUYING
With Microsoft Dynamics 365 for Retail, enable seamless omnichannel purchasing experiences. Offer customers a seamless and simple shopping experience to streamline customer journeys, combine both online and offline interactions, and boost sales.
INCREASE BRAND LOYALTY
Boost customer loyalty to your brand through Microsoft Dynamics 365. Through customised interactions, targeted advertising, and seamless interactions, cultivate meaningful ties with your customers to create long-lasting connections that endure,
Create a modern store experience
Deliver exceptional customer service
Give employees the knowledge they need to deliver individualised service that thrills clients and promotes enduring loyalty.
Tailor product selection and recommendations
Enhance the shopping experience by using Microsoft Dynamics 365 to make personalised product recommendations and selections. Utilise data-driven insights to create products that speak to each individual consumer, increasing happiness and generating more revenue
Optimise store operations
Utilise advanced techniques that automate operations, providing seamless interactions for both customers and employees, from labour scheduling to inventory management.
Effectively manage merchandising
Streamline sourcing and replenishment
Giving merchants the tools they need to keep inventory levels ideal, cut down on stockouts, and quickly satisfy customer demands, improving overall merchandising effectiveness and profitability.
Manage product demand
Making the appropriate products accessible at the right time by using real-time data to forecast trends, predict customer preferences, & optimise inventory
Amplify sales and promotions
By personalising offers, advertisements, and loyalty programs for the correct audience, businesses may increase consumer engagement and revenue.
Optimise operations through insights
Maximise business impact
By utilising insights generated by data. Make wise judgments, spot growth possibilities, and streamline procedures to increase productivity and profitability across the board.
Speed up end-of-day activities
automating reporting and routine activities. Process simplification, less manual work, and increased productivity will free up extra time to strategic focus and expansion.
Increase stock visibility
Advanced inventory management ensures that products are easily available to fulfil client requests effectively by keeping track of stock levels, observing trends, and making appropriate adjustments.
Meet changing business needs
Ability to adapt, respond to market changes, modify procedures, and maintain agility to keep your company resilient and prepared to seize new possibilities.
Innovate with a modern and adaptable platform
Adapt quickly
Stay one step ahead of the competition by accepting change and easily modifying processes to suit your particular requirements and current market trends.
Extensible platform
Build cutting-edge apps, expand functionality, and seamlessly connect third-party solutions to empower your company to accomplish more and gain a competitive advantage.
Invest with confidence
Profit from regular updates, cutting-edge tools, and strong security measures to keep your company at the vanguard of innovation while protecting your information and commercial activities.
Drive innovation
Utilise the platform's cutting-edge features, data-driven analytics, and collaborative tools to promote a culture of innovation, adaptability, and game-changing ideas that will improve your company.
Drive unified commerce
Create a modern store experience
Deliver exceptional customer service
Meet customer expectations by using tools to access real-time product, customer, stock, and order visibility.
Tailor product selection and recommendations
Offer more product selection and recommendations through advanced analytics that provide the best of both online and in-store shopping.
Optimise store operations
Gain insights through automation and business intelligence dashboards that manage reports, scheduling, time tracking, and sales.
Effectively manage merchandising
Streamline sourcing and replenishment
Acquire stock from the right supplier at the right price, and allocate and replenish stores based on season, market demand, and competitive pressures.
Manage product demand
Offer the right products in the right channels at the right prices by centrally tracking product information, categories, assortment, and pricing.
Amplify sales and promotions
Target product and promotion by category, channel, season, loyalty, and tier to impact revenue.
Optimise operations through insights
Maximise business impact
Reduce fulfilment costs, improve stock utilisation, and efficiently manage your business using customer and operational insights.
Speed up end-of-day activities
Complete key store closing activities faster using automated and streamlined workflows..
Increase stock visibility
Manage stock counts to enable the right level of stock at the right locations.
Meet changing business needs
Drive actions to support multi-company, multi-brand, and multi-channel global operations.
Innovate with a modern and adaptable platform
Adapt quickly
Accelerate time to market and adapt the application to your needs with no-code visual editors and tools that make is easy to build and deploy web and mobile apps.
Extensible platform
Automate processes across Dynamics 365 applications and third-party systems for better engagement experiences.
Invest with confidence
Rely on the Microsoft cloud platform to reduce the cost and complexity of operating a global infrastructure and trust our state-of-the-art datacenters to safeguard your data.
Drive innovation
Transform your customer interactions with deep insights provided by artificial intelligence that guide your teams to the right business outcomes.