{"id":4955,"date":"2023-03-24T03:13:38","date_gmt":"2023-03-24T03:13:38","guid":{"rendered":"https:\/\/tectura.com\/india\/?page_id=4955"},"modified":"2024-09-27T09:53:38","modified_gmt":"2024-09-27T09:53:38","slug":"support","status":"publish","type":"page","link":"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><div class=\"section section-white  \"   style=\"border-radius:0px;\" >\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\" align-left\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"main-1 main-1-slider slide-like-a-pro\" data-slide-like-a-pro=\"{&quot;autoplayTimeout&quot;:&quot;5000&quot;,&quot;firstRunDelay&quot;:&quot;700&quot;,&quot;autoplay&quot;:&quot;false&quot;,&quot;timeline&quot;:&quot;false&quot;,&quot;loop&quot;:&quot;false&quot;,&quot;nav&quot;:&quot;false&quot;}\" style=\"border-radius:0px;\">\n\t\t<div class=\"main-1-item\">\n\t\t<div class=\"parallax\" style=\"background-image:url(https:\/\/tectura.com\/india\/wp-content\/uploads\/2023\/04\/shutterstock_2288178595-scaled.jpg);background-size:contain;background-repeat:no-repeat;border-radius:0px;\" data-parallax=\"{&quot;speed&quot;:&quot;0.5&quot;,&quot;fading&quot;:&quot;true&quot;,&quot;minFading&quot;:&quot;70&quot;,&quot;scale&quot;:&quot;false&quot;,&quot;maxScale&quot;:&quot;&quot;}\"><\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"main-1-item__inner align-left\">\n\t\t\t\t<h2 class=\"main-1-item__title\"><span class=\"main-1-item__title_part_1\">Microsoft Dynamics Technical Support<\/span> <span class=\"theme-color main-1-item__title_part_2\"><\/span> <span class=\"main-1-item__title_thin theme-color main-1-item__title_part_3\"><\/span><\/h2>\n\t\t\t\t<p class=\"main-1-item__subtitle\">20+ years\u2019 experience in Microsoft Dynamics CRM implementation and <\/p>\n\t\t\t\t\t\t\t\t<p class=\"main-1-item__subtitle\">support experience with a solid understanding of MS Dynamics CRM and D365.<\/p>\n\t\t\t\t\t\t\t\t\n\n<a href=\"https:\/\/tectura.com\/india\/contact-us\/\" target=\"_blank\" class=\"btn-a btn-a_upper\" style=\"border-radius:0px;\"  >\n\t\t\t\t\t\t\tSpeak to an Expert<\/a>\n\t\t\t\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n\n\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t<\/div><section class=\"section section-white section-2  \"   style=\"border-radius:0px;\" >\n\t\n\t\n\t\n\t\t\t\t\t\t<div class=\"container align-left\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-xs-12 col-sm-12\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section__title\">Protect Your ERP and CRM Investment<\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"container align-left\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"row\">\n\t\n<div class=\" col-xs-12 col-sm-12 align-top\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n<p><span class=\"TextRun SCXW247611717 BCX0\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Tectura<\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> provides 24x7 support services to customers worldwide keeping their business running smooth. Our certified and experienced Microsoft Dynamics professionals carry the product knowledge and skill level needed to help you resolve your technical issues before they <\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\">impact<\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> your business. Our extensive experience in <\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\">maintaining<\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> and supporting Microsoft Dynamics products ensures our customers enjoy high application uptime round the year. Our global delivery model and skilled resource pools <\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\">provide<\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> the best value and <\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\">optimum<\/span><span class=\"NormalTextRun SCXW247611717 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> cost structure to the customers.<\/span><\/span><span class=\"EOP SCXW247611717 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559739&quot;:150,&quot;335559740&quot;:315}\">\u00a0<\/span><\/p>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-6 align-top\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n<h1>Our Microsoft Dynamics ERP & CRM Consulting Services:<\/h1><ul class=\"ul-listing\"><li><a href=\"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/consulting\/\" target=\"_blank\" rel=\"noopener\">Business Consulting Services<\/a><\/li><li><a href=\"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/implementation\/\" target=\"_blank\" rel=\"noopener\">Implementation &amp; Rollout Services<\/a><\/li><li><a href=\"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/support\/\" target=\"_blank\" rel=\"noopener\">Support &amp; Maintenance Services<\/a><\/li><li><a href=\"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/services\/customization-and-development-services-2\/\" target=\"_blank\" rel=\"noopener\">Customization &amp; Development Services<\/a><\/li><li><a href=\"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/services\/tectura-offshore\/\" target=\"_blank\" rel=\"noopener\">Offshore Development Services<\/a><\/li><\/ul>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-6 align-top\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n<h4 class=\"\">Key Differentiators:<\/h4><ul class=\"ul-listing\"><li>Vertical-centric center of excellence<\/li><li>Strategic assessment of business pain areas<\/li><li>Unparalleled Microsoft Dynamics technology expertise<\/li><\/ul>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-12 align-top\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n<h4 class=\"\">Our Support Philosophy<\/h4><p><span class=\"TextRun SCXW171064807 BCX0\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Tectura\u2019s<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> primary <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">objective<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> is to deliver customer satisfaction. To achieve this goal, we adhere to our support philosophy, which is based on four core principles: reliability, flexibility, <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">security<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> and data integrity. <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Complying with<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> the ITIL V3 process we <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">provide<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> a holistic support method that focuses on your entire organization. Our support offerings span the entire service lifecycle. Starting <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">from the identification of business and IT needs,<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> to the <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">design and implementation of the support solution, on to monitoring and continuous improvement, we keep your business running. Once <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Tectura<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> accepts ownership of your support issues, we manage it until it is resolved. We carry the reputation for delivering quality support service <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">that\u2019s<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> responsive, <\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\">personable<\/span><span class=\"NormalTextRun SCXW171064807 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> and affordable.<\/span><\/span><span class=\"EOP SCXW171064807 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559739&quot;:150,&quot;335559740&quot;:315}\">\u00a0<\/span><\/p>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-12 align-top\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n<h4 class=\"\">Tectura Support - Fast, Responsive, Reliable<\/h4><p><span class=\"TextRun SCXW29331929 BCX0\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW29331929 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Ensure you have the best support <\/span><span class=\"NormalTextRun SCXW29331929 BCX0\" data-ccp-parastyle=\"Normal (Web)\">assistance<\/span><span class=\"NormalTextRun SCXW29331929 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> when you need it most\u2014anywhere, anytime. Trust the <\/span><span class=\"NormalTextRun SCXW29331929 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Tectura<\/span><span class=\"NormalTextRun SCXW29331929 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> Support experts to protect your Microsoft Dynamics investment. Maintain business continuity and enhance competitiveness with <\/span><span class=\"NormalTextRun SCXW29331929 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Tectura\u2019s<\/span><span class=\"NormalTextRun SCXW29331929 BCX0\" data-ccp-parastyle=\"Normal (Web)\"> technology support.<\/span><\/span><span class=\"EOP SCXW29331929 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559739&quot;:0,&quot;335559740&quot;:315}\">\u00a0<\/span><\/p>\t\t\t\n\t\t\n\t<\/div><\/div>\n\n\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t<\/section><div class=\"section section-white section-2  \"   style=\"border-radius:0px;\" >\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\" align-left\">\n\n\t\t\t\t\n\t\t\t\t\t\n<div class=\"s-get-it-2\" style=\"border-radius:0px;\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-xs-12 col-sm-12 col-md-8 align-middle\">\n\t\t\t\t<h5 class=\"s-get-it-2__title\">Business Applications For Digital Transformation<\/h5>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-xs-12 col-sm-12 col-md-4 align-middle\">\n\t\t\t\t\n\n<a href=\"https:\/\/tectura.com\/india\/contact-us\/\" target=\"_blank\" class=\"btn-a btn-a_weight_bold btn-a_upper\" style=\"border-radius:0px;\"  >\n\t\t\t\t\t\t\tSchedule a Demo<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t<\/div><section class=\"section section-white section-2  \"   style=\"border-radius:0px;\" >\n\t\n\t\n\t\n\t\t\t\t\t\t<div class=\"container align-left\">\n\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-xs-12 col-sm-12\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"section__title\">Why Tectura For Your Business<\/h3>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\" align-left\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"row\">\n\t\n<div class=\" col-xs-12 col-sm-12 section-lightgray equal-cols align-center align-middle\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n\t<br>\n<h4 class=\"text-blue\">Gold Partner<\/h4><p><span class=\"TextRun SCXW81861295 BCX0\" lang=\"EN-SG\" xml:lang=\"EN-SG\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW81861295 BCX0\">A Microsoft Gold Partner \u2013 a testament to our competence, experience, and customer focus.<\/span><\/span><span class=\"EOP SCXW81861295 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:3,&quot;335551620&quot;:3,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-4 align-center align-middle\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n\t<br><br>\n<h4 class=\"\">Microsoft Services Partner of the India<\/h4>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-4 section-lightgray equal-cols align-left align-top\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n\t<br>\n<h4 class=\"text-blue\">Years of Trust<\/h4><p><span class=\"TextRun SCXW262683126 BCX0\" lang=\"EN-SG\" xml:lang=\"EN-SG\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW262683126 BCX0\">Helping customers succeed \u2013 for over the past 2 decades.<\/span><\/span><span class=\"EOP SCXW262683126 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:3,&quot;335551620&quot;:3,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-4 equal-cols align-left align-middle\"   >\n\t\t\t\t<div class=\"\" style=\"height:100%;border-radius:0px;padding:19px;\">\t\t\t\n\t\t\t\n\t<br>\n<h4 class=\"text-blue\">Silver Microsoft Partner<\/h4><p><span class=\"TextRun SCXW182300083 BCX0\" lang=\"EN-SG\" xml:lang=\"EN-SG\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW182300083 BCX0\">Small and Midmarket Cloud Solution<\/span><\/span><span class=\"EOP SCXW182300083 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\n\t\t\n\t\t<\/div>\n\t<\/div>\n<div class=\" col-xs-12 col-sm-4 equal-cols align-right align-middle\"   >\n\t\t\t\t<div class=\" section-lightgray\" style=\"height:100%;border-radius:0px;padding:20px;\">\t\t\t\n\t\t\t\n<h4 class=\"text-blue\">Awards<\/h4><p><span class=\"TextRun SCXW266244081 BCX0\" lang=\"EN-SG\" xml:lang=\"EN-SG\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW266244081 BCX0\">Recognized and felicitated by Microsoft over the years with top awards in the Microsoft Dynamics segment.<\/span><\/span><span class=\"EOP SCXW266244081 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:3,&quot;335551620&quot;:3,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\n\t\t\n\t\t<\/div>\n\t<\/div>\n<div class=\" col-xs-12 col-sm-4 align-center align-middle\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n\t<br><br>\n<h4 class=\"\">6000+ Corporate Customers<\/h4>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-12 section-lightgray equal-cols align-center align-middle\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n\t<br>\n<h4 class=\"text-blue\">Implementations<\/h4><p><span class=\"TextRun SCXW89233498 BCX0\" lang=\"EN-SG\" xml:lang=\"EN-SG\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89233498 BCX0\">Over 700 projects executed for customers from over 30 countries.<\/span><\/span><span class=\"EOP SCXW89233498 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:3,&quot;335551620&quot;:3,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-4 align-center align-middle\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n\t<br><br>\n<h4 class=\"\">Digital Transformation Solutions<\/h4>\t\t\t\n\t\t\n\t<\/div>\n<div class=\" col-xs-12 col-sm-12 section-lightgray equal-cols align-center align-middle\" style=\"border-radius:0px;\"  >\n\t\t\t\t\n\t\t\t\n\t<br>\n<h4 class=\"text-blue\">Trusted By Market Leaders<\/h4><p><span class=\"TextRun SCXW131426135 BCX0\" lang=\"EN-SG\" xml:lang=\"EN-SG\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW131426135 BCX0\">Trusted by market leaders from diverse industry segments.<\/span><\/span><span class=\"EOP SCXW131426135 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:3,&quot;335551620&quot;:3,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\n\t\t\n\t<\/div><\/div>\n\n\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t<\/section><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Dynamics Technical Support 20+ years\u2019 experience in Microsoft Dynamics CRM implementation and support experience with a solid understanding of MS Dynamics CRM and D365. Speak to an Expert Protect Your ERP and CRM Investment Tectura provides 24&#215;7 support services to customers worldwide keeping their business running smooth. Our certified and experienced Microsoft Dynamics professionals<\/p>\n<a class=\"more-link btn-a btn-a_color_theme btn-a_hover_2\" href=\"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/support\/\">Read more<\/a>","protected":false},"author":2,"featured_media":0,"parent":4760,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-home.php","meta":{"footnotes":""},"class_list":["post-4955","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Microsoft Dynamics ERP &amp; CRM : Powering Business Success<\/title>\n<meta name=\"description\" content=\"Improve efficiency and customer relations with Microsoft Dynamics ERP &amp; CRM solutions. Streamline operations for business success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tectura.com\/india\/microsoft-dynamic-services\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Dynamics ERP &amp; CRM : Powering Business Success\" \/>\n<meta property=\"og:description\" content=\"Improve efficiency and customer relations with Microsoft Dynamics ERP &amp; CRM solutions. 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