/
Solutions
/
Run & Transform
/
Business Central

The Smarter Way to Run a
Growing Business

Microsoft Dynamics 365 Business Central brings finance, sales, purchasing, inventory, and operations onto one connected platform, with built-in AI, to support growth.
Watch BC in action in a live 30-min session.
Learn More >
See how businesses like yours achieved results.
Learn More >
Discuss your requirements with a specialist.
Learn More >
What High-Performing
Growing Businesses Do Differently
Business Central gives finance, operations, sales, and purchasing a shared real-time view of the business, so teams can respond faster, control margins better, and support growth with more discipline and less manual coordination.
Core Capabilities
AI Agents

Business Central includes standard AI agents for areas such as sales order processing and payables, and also allows organizations to build custom agents for their own workflows.

Financial Management

Gain real-time visibility into cash flow, costs, and financial performance in one system.

Project Management

Plan, track, and bill projects with full visibility.

Reporting & Analytics

Give every team access to the operational and financial insights without IT involvement.

Sales & Purchasing

Manage the full quote-to-cash and purchase-to-pay cycle in a single platform.

Manufacturing & Operations

Support production planning, work orders, and operational workflows.

Inventory & Supply Chain

Track stock levels, demand signals, replenishment needs, and inventory movements in real time.

AGENTIC AI, BUSINESS CENTRAL
AI That Works for You
Not Just with You
Business Central's Copilot AI and AI Agents go beyond answering questions: they help get work done. Practical capabilities are available in Business Central today, not future concepts.
PROVEN RESULTS, FORRESTER TEI OF MICROSOFT DYNAMICS 365 BUSINESS CENTRAL
172%

ROI over 3 years
Forrester TEI

+18%

Productivity Improvement
Forrester TEI

7 mo.

Payback Period
Forrester TEI

55,000+

Businesses Trust
Business Central

Microsoft

Source: Forrester Consulting, The Total Economic Impact of Microsoft Dynamics 365 Business Central, commissioned by Microsoft. Results based on composite organizations; individual results will vary.
TECTURA IMPLEMENTATION EXAMPLES
Industrial Equipment Manufacturer
Hong Kong, China, and Germany. 750+ employees, 60+ users. Migrated from Dynamics NAV 2017 to Business Central. Outcomes: unified ERP across regions, standardized workflows, multi-region rollout completed.
Learn More >
Multi-Region Retail and F&B Group
Hong Kong, China, and Japan. 20+ shops, 70+ users. Migrated from Dynamics NAV 2009 to Business Central with LS Retail. Outcomes: unified POS and ERP, full retail lifecycle coverage, automation and reporting improvements, cloud scalability.
Learn More >
NAV VS BUSINESS CENTRAL, FOR ORGANIZATIONS CONSIDERING UPGRADE
Why Business Central Is the
Right Next Step from
Dynamics NAV
Capability Dynamics NAV Business Central
AI Capabilities None Built-in Copilot, forecasting, chat, automation, agents
Microsoft 365 Integration Limited Native, Outlook, Excel, Teams fully connected
Power Platform Limited Deep integration, Power BI, Power Automate, Power Apps
Updates and Maintenance Manual, costly upgrades Continuous, no upgrade projects required
Deployment On-premises only Cloud-based, no need for IT infrastructure
AI Forecasting Manual or third-party Built-in, inventory, sales, cash flow forecasting
Frequently Asked Questions
What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a cloud ERP designed for growing businesses that need one system to manage finance and operations without enterprise-level complexity. It centralizes finance, sales, purchasing, inventory, and projects, with built-in AI Copilot and native integration across the Microsoft 365 ecosystem.

How is Business Central different from Dynamics 365 Finance & Operations?

Business Central is designed for growing mid-market organizations, offering a flexible and comprehensive solution to manage core business processes efficiently. Finance & Operations is designed for large enterprises with complex global structures, multi-entity consolidations, advanced manufacturing, and strict regulatory requirements across multiple jurisdictions. Most growing businesses find Business Central meets their needs completely.

How do Copilot AI Agents work in Business Central?

In Business Central, Microsoft Copilot acts as an AI assistant that helps users ask questions, generate content, surface insights, and complete tasks faster. AI Agents go further by operating within defined workflows to monitor inputs, make decisions based on rules and context, and complete multi-step processes such as sales order handling or payables processing. In short, Copilot helps people work faster, while agents help the business automate work directly inside ERP.

Our NAV system works well and has many customizations. Why should we upgrade to Business Central? Is it costly, and what is the ROI?

Many organizations still run NAV successfully, but it is now a legacy platform with limited future innovation, increasing maintenance risk, and no native path to cloud, Copilot, or AI-driven automation. Business Central is NAV's modern evolution: designed for continuous updates, stronger security, richer Microsoft 365 integration, and a lower-friction path to future capabilities.

Upgrading is not about recreating every historical customization, but about modernizing the platform and simplifying where possible. Standard features, extensions, and automation can often replace bespoke code, reducing technical debt and making future upgrades more predictable, lower risk, and easier to maintain.

With mature migration tooling and extensive NAV upgrade experience, most projects today require far less custom redevelopment than in the past, resulting in more controlled cost and scope. ROI is typically realized through faster financial close, reduced manual effort, improved visibility, and scalable automation, delivering value well beyond a technical upgrade.

How long does a Business Central implementation take?

Financials-only deployments often take 8-12 weeks with Tectura's structured implementation approach. Projects involving inventory, manufacturing, or integrations typically require 12-20 weeks or more. Because Business Central connects directly with Outlook and Teams, user adoption tends to be faster than with standalone ERP platforms.

Is Business Central suitable for businesses with multiple companies?

Yes. Business Central supports multi-company environments with shared charts of accounts, intercompany transactions, and consolidated reporting, making it well-suited for group structures, holding companies, and businesses with multiple operating entities.

What are the Business Central licensing options?

Business Central offers Essentials and Premium per-user monthly subscriptions, plus a Team Members license for users who need read-only or light access for approval. The Essentials license covers core finance, sales, purchasing, and supply chain. Premium adds manufacturing and service management capabilities. Tectura will help you select the right license mix for your team during the scoping phase.