Overview
A globally renowned coffee brand founded in London has deeply penetrated top-tier cities across China. To elevate consumer experiences through local campaigns and diverse channels, the group sought a digital upgrade to unify its financial systems, supply chain, and data platforms across four operating companies in China.
The Challenge
The enterprise struggled with missing historical data and highly complex retail integrations that delayed strategic decision-making.
- Missing Historical Data: A lack of documentation for the legacy system meant core processes and integration logic had to be painstakingly rebuilt from scratch.
- Complex Retail Integrations: The massive volume of retail data required extensive interface development and rigorous validation to prevent errors.
- Disconnected Management: Relying on fragmented Kingdee and New Grand systems prevented a unified financial view, severely delaying management decisions.
Solution & Implementation
The customer partnered with Tectura to deploy Dynamics 365 Business Central as its unified management platform.
- Balancing global corporate standardization with highly specific local retail operational needs.
- Integrating seamlessly with multiple external systems including VC, HEX, Seeplin, and CBS to unify business, capital, and data flows.
- Leveraging a proven retail implementation methodology to ensure a controlled and high-quality system rollout.
Results & Impact
By implementing Dynamics 365 Business Central, the customer successfully drove a digital upgrade across four companies, achieving a comprehensive elevation in reporting, compliance, and decision-making efficiency while perfectly adapting to local retail scenarios.
For multi-location retail chains, unifying financial and operational data is the key to agility. Learn how an integrated ERP can connect disparate retail systems into a single, actionable source of truth.
